Versand
Order Processing Time
Orders are typically processed within 1-5 business days after payment confirmation. Processing times may be longer during peak periods.
Shipping Location and Warehouse
Orders may be shipped from one or more of our fulfillment centers, depending on product availability, inventory allocation, and shipping destination.
Our current fulfillment centers are located in the following regions:
United States
Germany
China
To further improve delivery efficiency and the overall shopping experience, we are continuously expanding our global logistics network. As our business grows, we may establish local distribution centers in more regions.
Shipping Destination
We ship to most countries worldwide. However, we only sell and ship to jurisdictions where our products are legal.
Restricted Destinations
We do not sell or ship to the following countries and regions due to local regulations:
Singapore, Malaysia, Thailand, and other restricted jurisdictions.
Orders placed to restricted jurisdictions will be rejected or canceled. Any payments received for such orders will be refunded.
Some products or destinations may be subject to additional shipping restrictions due to local laws, carrier limitations, or regulatory requirements. It is the customer’s responsibility to ensure that the products are permitted to be imported and possessed in their country or region.
Shipping Costs and Free Shipping
Shipping costs will be calculated and displayed at checkout based on the destination and order amount. General Free Shipping: We may offer free shipping promotions, such as free shipping on orders exceeding a specified amount (e.g., $150 USD). The specific terms will be displayed on the checkout page and may vary by destination.
Shipping Method and Estimated Delivery Time
Estimated delivery time is for reference only and is not guaranteed. Delivery time refers to the period after the order is shipped, excluding order processing time.
Approximately 7-30 business days.
Business days do not include weekends and public holidays.
Delivery time may be affected by factors beyond our control, including but not limited to customs inspections, carrier delays, weather conditions, peak shipping seasons, or deliveries to remote areas.
Tracking Information
We will send a tracking number via email as soon as possible after the order is shipped. Tracking information may not be updated in real time during certain stages, such as customs clearance.
